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About us

Built for brands that want customers to come back

Vikalp means “alternative”. We started Vikalp Omni because growing Shopify brands were juggling five or six apps that didn’t talk to each other — one for reviews, one for loyalty, one for the wishlist, another for push — each with its own bill, its own look and its own idea of who the customer is.

One app, one customer

Every Vikalp Omni module shares the same customer, the same brand settings and one dashboard. A review earns Omni Tokens, a saved item becomes a price-drop alert, a chat shows the customer’s orders, and a referral moves someone up a VIP tier, without connecting anything.

How we work

  • Fast stores. Our blocks load after your page and never slow it down.
  • Your brand. Every widget, email and app screen is designed by you.
  • Honest pricing. Plans are priced from what they cost us to run, billed through Shopify, with a free trial on every plan.
  • Privacy first. We only use data to run the features you switch on, and delete it when you ask.

Made in India, for brands everywhere

We’re a small team in India building for Shopify brands worldwide. Write to us any time: support@vikalpomni.com.