What’s new
One app, one name: Vikalp Omni
- A new home page in the dashboard: every module at a glance, and a setup list that ticks itself as you finish each step.
- Settings one section at a time, with clearer live chat, Inbox, Tracking and Support screens.
- Team access with ready-made roles, and support conversations for each team member.
Omni Inbox and Omni Dock
- Live chat on your website and app, with quick questions that answer order tracking and refund status by themselves.
- Omni Dock: a bottom bar on phones and a menu button on computers, with Omni Pass, wishlist, referrals and chat a tap away.
Email and notifications
- A new email designer: click any part to edit it, space on every side, phone and dark previews, Custom HTML for the whole email.
- Products, collections and discount codes straight from Shopify, with their own pictures — and a unique code for each customer in campaigns.
- 54 campaign templates for 18 occasions, and three ready-made versions of every automatic message.
- One brand style for every email; variables that only appear where they work; one composer for app and web notifications.
Omni Pass: loyalty & VIP
- Omni Tokens for orders and actions, VIP tiers with digital cards, Omni Credits as Shopify store credit.
- Token Store and Credit Store with My redemptions; join popup and home page sign-up.
- Emails and notifications: welcome, tokens earned, reward earned, new tier, birthday and expiry reminders.
- Ledger, analytics and accounting exports.
Website automations and messages
- Abandoned cart and checkout reminders, viewed products and more by web push.
- Every message can go out by email, app push and web push, each designed separately.
App designer
- 10 header styles, 10 tab bars, menu screens and page designs.
- Colours and text sizes on every block; group blocks into cards and carousels.